We Ship International
Most items are shipped the next business day from when the order was placed. We ship USPS on most orders due to weight-based costs. U.S. Postal shipping is recommended for shipments to Puerto Rico, Mexico, Hawaii, Alaska, nearby islands, and FPO and APO addresses. Please note that postal shipments are covered up to $50.00 value against damage or loss in transit, however, FedEx shipments are covered up to the point of delivery for the full value of the parts.
+NCY STORE offers Free Shipping on orders in-stock parts over $199.99 plus shipped via FedEx Ground to the lower 48 states. This offer does not include Saturday, Holiday, Next Day, 2nd Day, or 3rd Day delivery options. However, FedEx 2nd Day-Air is available on certain parts coming from our Canada warehouse. NCY STORE reserves the right to select which carrier is used for the free shipping option.
FedEx / UPS Transit Times
The time it takes for you to receive your package is the transit time. Transit times do not include the date of shipment and any other non-business days or any official government holidays. For most U.S. and U.S. Territory shipments, the following approximate transit times for FedEx and UPS shipping are 3-5 business days. International shipments could take 2-8 weeks. NCY STORE can not be liable for delays beyond our control once it ships and provides the customer with a tracking number. Once shipped it is now solely up to the customer to accept these probable transit time delays caused by the shipping carriers and the customer upon purchase of the items has acknowledged and agreed to the transit time needed by the carrier to deliver. No return, refund, or exchange can be given during transit times and/or for shipping carrier delays beyond our control.
USPS Priority Transit Times
USPS Transit Times do not include the date of shipment, Sundays, or any official government holidays. For most U.S. and U.S. Territory shipments, the following are approximate transit times for The United States Postal Service Priority shipping typically 3-5 business days. USPS First-Class mail for packages under 13 oz. could take an additional 7-10 business days. International shipments by USPS could take up to 4-10 weeks. NCY STORE can not be liable for delays beyond our control once it ships and provides the customer with a tracking number. Once shipped it is now solely up to the customer to accept these probable transit time delays caused by the shipping carriers and the customer upon purchase of the items has acknowledged and agreed to the transit time needed by the carrier to deliver. No return, refund, or exchange can be given during transit times and/or for shipping carrier delays beyond our control.
NCY STORE ships its products to just about anywhere in the world. Please keep in mind that some countries outside the United States may not allow certain items into the country. It’s the responsibility of the buyer to check with customs officials to determine if an item can enter their country. All international duties, taxes, and shipping charges are the responsibility of the buyer. International freight is estimated during the checkout process. Should the freight be substantially different from the amount shown on your order confirmation, you will be notified before shipment for approval of any additional freight charges that may apply. Transit times to most countries range from 2-12 weeks. International shipment payment must be made by a PayPal Verified User account, we do not accept credit cards for international payments.
Provided all items ordered are in stock, most orders will ship out the same day if placed by 11 a.m. PST. Orders placed during the weekend or on a holiday should ship within 48 hours of the next business day. The time it takes for your order to arrive, after shipping, depends on the shipping method available, as well as the destination. FedEx 2nd Day, & 3rd Day air shipments are based on the date the order is fulfilled, not the date the order was placed. All FedEx shipping times (FedEx Ground, FedEx 2nd day, & FedEx 3rd day) are based on Monday to Friday, business days only. Weekends and holidays are not included. To schedule a Saturday delivery, please contact our office directly at 1-209-355-8088. The shipping time for US Postal Service Priority Mail is approximately 3-5 days after the order is shipped depending on the destination in the United States only. International destination shipment orders could take 4-10 weeks. Please note some orders may ship from our partner warehouse in Canada, Chicago, and Florida. Any orders refused at delivery for reasons other than NCY STORE's error will be subject to a chargeback of actual shipping charges.
NCY STORE may be required to increase your shipping cost based on the dimensional weight of your order. Dimensional weight reflects package density, which is the amount of space a package occupies in relation to its actual weight. Dimensional weight may apply to all FedEx and UPS domestic and international package services (i.e. bulky/large items may cost extra).
In the event an item is not in stock, you have the option to save on shipping costs by having the entire order shipped together once the item is in stock, or we can ship items in stock immediately and ship back ordered items as soon as they arrive. Splitting up your order will result in additional shipping charges. Please inform NCY STORE of your decision in the order notes.
NCY STORE will not charge a sales tax for sales outside the state of California. However, the buyer is responsible for any customs or import duties levied on the ordered package.
NCY STORE does not charge a handling fee.
Customs or Import Duties
You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from NCY STORE, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Please be advised that your country may add a tariff or duty to the parcel because it contains a commercial invoice. The buyer is responsible for any and all additional destination tariffs.
NCY STORE reserves the right to refuse international shipments at our discretion. In the likelihood that we are unable to ship to your country, we will notify you immediately.
If you have any questions or need further information regarding our international shipments/policies, please do not hesitate to contact one of our customer service representatives at 1-209-355-8088 (Monday through Friday, 9 am-6 pm PST, Saturday 10 am-3 pm PST, and CLOSED Sunday) or you can send an email to [email protected]